Withdrawal
Refund Policy for Students Who Do Not Proceed
We understand that circumstances can change, and we strive to be fair and transparent in our refund policy. The information below outlines the general refund policy and guidelines for students who apply but ultimately decide not to proceed.
Refundable Fees:
OSHC (Overseas Student Health Cover): a full refund will depend on our insurance provider's policy wording Tuition Fees: direct tuition fees specific to a programme semester comply with the internal tuition fee refund policy. Rental Bond Deposits: paid in advance without proceeding with application is refundable.
Non-refundable Fees:
The following fees, charges and costs incurred based on the company in processing applications listed below are non-refundable.
Administrative costs: These are associated with processing your application.
Recruitment costs: Associated with attracting and recruiting qualified students.
Legal and compliance costs: ensuring adherence to relevant legal regulatory requirements, advisory and consultation.
Career guidance team costs: These are associated with support services provided during the application process.
Changes in Circumstances:
We acknowledge that unforeseen situations can arise and strive to be understanding. For instance, we recognise that the Skilling Funds Levy may only be refundable in specific, limited circumstances.
Processing Timeframes:
All refund requests are assessed individually per the company's internal administrative policies reflecting Refundable and Non-refundable Fees and processed accordingly.
Recommendation:
Please contact the admissions team at info@eduk8u.com for information regarding your specific case. They will review and advise in line with the policy shared above.
Withdrawal
The last day to give notice to withdraw is 10 days before the first class of the programme. The full tuition fee will be refunded. Enrolment fee is non-refundable. Students who have discontinued their study for more than two (2) consecutive classes without notification will be placed under Unauthorized Withdrawal (UW) status that is, they will be treated as having withdrawn from the University.
Withdrawal after the Programme has started
To withdraw before completing 40% of the programme, 25% of the tuition fee is charged. To withdraw after completing 40% of the programme, 100% of the tuition fee is charged. For students on payment plan, this will be void and all fees to be settled
Postponement
A student can apply for postponement with valid reasons. However, this is subject to approval by the Dean.
Readmission
A student who withdraws for reasons such as medical, personal and financial, may apply for readmission by completing an Application for Readmission Form and a readmission fee of RM500.